Terms of Service
Welcome to nesttrolley.shop.
Before using this website or purchasing any products, please carefully read the following Terms and Conditions. By accessing, browsing, or placing an order for products on this website, you signify your agreement to and acceptance of all the terms outlined below.
I. Website Service Description
We primarily serve the Spanish market, specializing in the sale of small furniture items and multi-functional trolleys. We are committed to providing consumers with a convenient, secure, and cost-effective online shopping experience.
We reserve the right to adjust product listings, pricing, inventory levels, page content, and service rules based on operational requirements, without prior notice.
II. Product Information
We strive to ensure that all product images, descriptions, dimensions, and color details are accurate and complete. However, due to factors such as:
Differences in display devices
Lighting conditions during photography
Manual measurement errors
the actual product may exhibit slight variations. Such variations are considered normal and do not constitute a quality issue.
Due to fluctuations in inventory, certain products may be temporarily out of stock. We reserve the right to cancel orders deemed irregular or those for which inventory is insufficient.
III. Order Processing and Delivery
Order Processing Time
All orders are typically processed on the same day they are placed.
Delivery Time
Shipping transit time is typically 2 business days.
Actual delivery times may experience slight delays due to holidays, adverse weather conditions, high shipping volume, or force majeure events.
Once an order has been dispatched, users will receive a notification containing relevant shipping and tracking information.
IV. Pricing and Payment
All product prices displayed on the website are subject to the real-time pricing shown on the respective product pages.
We accept secure payment methods supported by our platform. Users are responsible for ensuring that their payment information is accurate and valid. We reserve the right to suspend or cancel orders in cases involving irregular payments, fraudulent transactions, or high-risk orders.
V. Return and Refund Policy
Return Period
Users may submit a return request within 30 days of receiving their order.
Refund Processing Time
For orders that qualify for a refund, the refunded amount is typically credited back to the user’s account within 3 business days following the completion of our review process.
For detailed rules regarding returns and refunds, please refer to the dedicated Refund Policy page on our website.
VI. User Responsibilities
When using this website, users must not:
Provide false or misleading order information
Engage in unlawful activities
Interfere with the normal operation of the website
Maliciously attack the website’s systems
Abuse promotional offers or discounts
In the event of any violation, we reserve the right to refuse service to the user or cancel any associated orders.
VII. Intellectual Property Rights
The following elements of this website:
Images
Text
Page Design
Product Descriptions
Trademarks and Content
are protected by applicable laws and may not be copied, reproduced, or used for commercial purposes without permission.
VIII. Business Adjustments and Clearance Sale Notice
In recent years, due to changes in market conditions and continuously rising operating costs, the Company has been operating at a loss for an extended period. To alleviate inventory pressure and give back to our customers, select products on this website are currently being sold off at a loss during a clearance sale; consequently, some items may be sold at prices below their actual cost.
Inventory for clearance items is limited; once sold out, certain styles may not be restocked. We will, however, continue to provide standard order processing services and after-sales support.
IX. Disclaimer
We shall not be held directly liable for any delays, losses, or service interruptions resulting from the following causes:
Force Majeure events
Delays caused by logistics providers
Network failures
System maintenance
Issues with third-party payment gateways
Nevertheless, we will make every effort to assist users in resolving any such issues.
If you have any questions regarding the content of these Terms, please feel free to contact us at any time; we will provide you with assistance as soon as possible.